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From the Blogs
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Bank Marketing & Advertising

The customer experience at your bank: get the real picture.

This famous painting, by Norwegian artist Edvard Munch, showing an agonized figure against a blood red sky, has often been used to illustrate the ...
[more]

Bank Marketing & Advertising

Next step in Mind Reading: Customer and Employee “feedback systems”

It’s surprising how much you can learn when you ask questions and listen to the answers. Customers and employees know a lot about what’s ...
[more]

Bank Marketing & Advertising

Smart marketing is as precious as capital.

Every banker is hearing the importance of capital to survival. There’s no doubt that’s true. Here’s something else that is also true: smart, ...
[more]

 

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